Why Design Matters for Internal Communications
By     |    Feb 18, 2015
Posted in: Information Architecture, User Experience, Website Design     |    No Comments

Why Design Matters for Internal Communications

$4,500,000.00 for 30 seconds of airtime, that’s $150,000 per second that will be spent on SuperBowl commercials in 2015 (Busbee). Companies that have a marketing budget to afford one of those spots are certainly among the largest and most profitable but regardless of the size of a company it’s often the marketing budget that commands the lion share of the overall company budget. In contrast to marketing, many companies have […]

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Choosing Microsoft SharePoint or WordPress for an Intranet CMS

Choosing Microsoft SharePoint or WordPress for an Intranet CMS

There is one decision that stands head and shoulders above all other decisions when an organization is faced with designing a new internal web site (intranet). Beyond what content is on the homepage, how the main navigation will be structured or how the site will be displayed on the many different device types used these days, this decision has the capability to affect every employee on a daily basis. That […]

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When will it be finished?.. It won’t.
By     |    Jan 24, 2015
Posted in: Information Architecture, User Experience, Website Design     |    No Comments

When will it be finished?.. It won’t.

I appreciated this quote I saw today from the Neilson-Norman Group’s 2015 Intranet Design Annual, “As every strong intranet team knows, work on an intranet is ongoing… a redesign project is only as good as its maintenance, upkeep, and consistent reevaluation. Organizational needs, technology offerings, and user expectations change over time, but the most successful intranet teams response to these changes.” Teams should plan for at least a small ongoing […]

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Fight for Simplicity!
By     |    Sep 12, 2013
Posted in: Information Architecture, User Experience, Website Design     |    No Comments

Fight for Simplicity!

After over a year of development and a year of having my intranet live we have been awarded with the 2013 Best Intranet Site award from WebAward.org one of the most notable website recognition organizations. I won’t lie it’s great to win an award and have your work validated by others but what I have found as the most satisfying validation of my work has been the lack of support […]

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Is your Intranet using the Right Tools for the Job?
By     |    Mar 9, 2012
Posted in: Information Architecture, Social Computing     |    1 Comment

Is your Intranet using the Right Tools for the Job?

Most large enterprises these days are likely to have specific online tools to perform different functions.  Perhaps you use one system for T&E, another system for booking travel, and you use a different system for performance reviews. Yet many intranet teams feel that the intranet has to be all things to all people.  This one website should be your news center, your social networking tool, your collaboration platform, and so-on. […]

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Why are intranets so ugly?
By     |    Dec 6, 2011
Posted in: User Experience, Website Design     |    2 Comments

Why are intranets so ugly?

I believe there are several reasons why intranets do not look as clean and polished as business to consumer (B-to-C) websites. First off they are thought of as behind the scenes.  Since only employees are viewing your intranet it’s not as important that it has the slick look and feel that a commercial site has. Second, the CMS that the intranet is built on is typically not easy to design […]

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A Fundamental Change? From Hierarchies to Networks
By     |    Nov 21, 2011
Posted in: Information Architecture, Social Computing     |    1 Comment

A Fundamental Change? From Hierarchies to Networks

I was really struck this weekend by a very simple slide by Harold Jarche from the Internet Time Alliance.  He wrote a short blog post where he explains the slide in a bit more detail.  What struck me about this image is how we as a society are moving or perhaps have already moved from a hierarchical working methodology to a networked methodology.  Companies must work smarter and more efficient […]

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Moving to a Newsfeed Model
By     |    Nov 20, 2011
Posted in: Information Architecture, User Experience     |    No Comments

Moving to a Newsfeed Model

Since the early days of the internet and web page development there have been a few information architecture models that have just stuck.  Someone came up with an idea, everyone else copied it and it eventually became a standard.  I can remember in the mid 90’s when I first saw websites using the “tab” based metaphor.  I knew right away that we would be seeing tabs for a long, long […]

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Determining your CMS
By     |    Nov 19, 2011
Posted in: Content Management Systems     |    No Comments

Determining your CMS

The 2011 Gartner Magic Quadrant for Web Content Management, was just published this week offering new insight into the rapidly changing field of enterprise content management (ECM) systems.  Of note Adobe has notable placement due to their acquisition of Day Software. We are currently evaluating what CMS to use and it looks like Microsoft SharePoint 2010 may be the leading favorite. Although it’s not the best solution for simple publishing […]

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Grouping & Organizing Content – News, Static Content & Resources
By     |    Nov 16, 2011
Posted in: Information Architecture     |    No Comments

Grouping & Organizing Content – News, Static Content & Resources

One of the first challenges that we were faced with when looking at building a new intranet was how are we going to handle news verses other content on the site.  In our current intranet, news and “static content” are handled as one in the same without any thought as to what is timely and what isn’t.  As we took a fresh look at how to deliver news I took […]

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